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Knowledge Base

Frequently Asked Questions

Answers to common questions about Fan Zone Sepak Bola.

01

Is Fan Zone Sepak Bola licensed and regulated?

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Yes – Fan Zone Sepak Bola holds a gaming licence issued by the Curaçao eGaming Authority, a reputable regulator that audits our platform for fairness and compliance. The licence number is displayed in the footer of the site, and we adhere to strict anti‑money‑laundering and player‑protection rules. This means you can bet with confidence, knowing our operations are monitored by an independent body.

02

What sports and markets can I bet on at Fan Zone Sepak Bola?

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We cover all major football leagues (Premier League, La Liga, Serie A, Bundesliga, Ligue 1) plus national team matches, including the 2026 FIFA World Cup. You can place pre‑match, live (in‑play) and accumulator bets on outcomes such as 1X2, over/under, handicap, correct score, and both‑teams‑to‑score. Additional markets for corners, bookings and player specials are available for selected fixtures.

03

What payment methods are accepted and what is the minimum deposit?

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Fan Zone Sepak Bola accepts Visa, Mastercard, Skrill, Neteller, ecoPayz, bank transfer and cryptocurrencies (BTC, ETH, USDT). The minimum deposit is Rp 50,000 (or equivalent in your chosen currency). Deposits via e‑wallets and crypto are instant; card and bank transfers may take up to 2 business days. No deposit fees are charged by the platform.

04

How does the welcome bonus work and what are the wagering requirements?

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New customers receive a 100 % match bonus up to Rp 500,000 on their first deposit. The bonus must be turned over 5 times (5×) on sports bets with minimum odds of 1.50 before withdrawal is allowed. The rollover must be completed within 30 days of claiming the bonus; otherwise, the bonus and any winnings are forfeited. The bonus cannot be used on casino games or cash‑out bets.

05

What happens to my bet if a match is postponed or cancelled?

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If a match is postponed before kick‑off and rescheduled within 48 hours, bets remain valid and will be settled once the official result is confirmed. If the match is cancelled or abandoned without a resumption within that window, all bets on that market are void and the stake is refunded to your account. For in‑play bets, if the event stops permanently, only bets placed before the official stoppage will be settled; any unsettled live bets will be voided.

06

How do I verify my account and what documents are required?

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To comply with anti‑money‑laundering regulations, we ask all new players to verify their identity within 30 days of first deposit. You will need to upload a clear copy of a government‑issued photo ID (passport, driver’s licence or national ID) and a recent proof of address (utility bill or bank statement dated within the last three months). Once the documents are approved, you can deposit, bet and withdraw without restrictions.